I want to submit a complaint

Modified on Tue, 28 Jul at 10:09 AM

Makro Spain operates as a B2B (Business-to-Business) wholesale company, serving primarily professionals and business customers. Consequently, Makro is not subject to consumer protection regulations applicable to end consumers and is therefore not legally required to provide official consumer complaint forms.


However, we are committed to continuously improving our products and services. For this reason, we make available suggestion and feedback forms, through which customers can communicate any concerns, complaints, or issues related to our products or services. These forms can be requested:


  • Through our Customer Service teams, either online or through our customer support channels.
  • In person at the Customer Service desk of your local Makro store.


We appreciate your feedback, as it helps us improve the experience we provide to our customers.




Remember, if you need further information about your inquiry, you can contact us by calling 900 907 503 or through our contact section on our website https://www.makro.es/contacto-makro    


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